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About CXO
Building a great checkout experience involves hundreds of rational decisions to secure one emotional outcome.
CXO help merchants to benchmark and optimise checkout experiences in line with regional markets and customer profiles.
As well payments, risk management and fulfillment, CXO look at behavioural science, technology adoption in emerging regions, and accessibility for all current and potential ecommerce users.
To find out how to increase conversion, reduce the cost of payments and enable new customers....
Expertise
Payment Options
With hundreds of payment methods worldwide we help clients navigate, review and select the perfect options for their customer profiles. If you are reviewing, expanding, or just need advice, we have the tools, knowledge and experience to help.
Conversion
We constantly review, study and share insights on conversion drivers and potential blockers. From payment acceptance to fulfilment and loyalty, we help merchants maximise sales and enhance customer experience.
Checkout Abandonment
With hundreds of payment methods worldwide we help clients navigate, review and select the perfect options for their customer profiles. If you are reviewing, expanding, or just need advice, we have the tools, knowledge and experience to help.
Innovation
We are self-confessed shopaholics and love finding new ways to delight customers. We constantly review new innovations and take pride in sharing creative ideas along with proven methods to perfect user experiences.
Sustainable Commerce
Sustainability is a priority at CXO and we operate a climate positive policy offsetting all carbon produced by our activities.
Ecommerce has a huge part to play in the future of our planet, from raw materials through to delivery and usage. Finding more sustainable ways to operate will make a huge difference.
There are lots of small changes that we can recommend that not only help to reduce carbon output, but actually increase conversion. Lets find more ways to operate sustainably.
